Frequently Asked Questions
Clear answers about our photo editing services, processes, pricing, and more. Everything you need to know before starting your project.
1. What services do you offer?
We specialize in professional photo retouching and editing, including clipping path, background removal, image masking, color correction, ghost mannequin, jewelry retouching, and more. View our full service list for details.
2. What is the starting price for basic clipping path?
Basic clipping path starts at $0.30 per image. This is our entry-level pricing. Check our complete price list for all services.
3. Do you serve clients worldwide?
Yes, we serve clients globally. Our offices are located in Singapore (182 Cecil St, #31-01 Frasers Tower) and Bangladesh (9th Floor, 53/27, Gas Road, Dhaka). Learn more on our about page.
4. Do you offer a free trial?
Yes, we offer a free trial of 3 professionally edited images with no credit card required. Try it on our free trial page.
5. What is your typical turnaround time?
Most projects are delivered within 24-48 hours. We always meet agreed deadlines.
6. Do you offer unlimited revisions?
Yes, we provide unlimited revisions until you are 100% satisfied.
7. How do you ensure quality?
We have a dedicated 3-step quality control process and employ certified professional photo editors to maintain world-class standards.
8. What file formats do you accept?
We accept JPEG, PNG, TIFF, and RAW files. We can accommodate other formats upon request.
9. Is customer support available 24/7?
Yes, we provide 24/7 customer support. Reach us anytime via our contact page.
10. How do you protect client privacy?
We strictly protect customer privacy and never share or reuse your images.
11. Do you offer discounts for bulk orders?
Yes, we offer up to 50% discount on large volume orders.
12. When was Pixel Retouching founded?
We were founded in 2012, giving us over 10 years of industry experience.
13. Who is the founder of Pixel Retouching?
Nazmul is our CEO and Founder. He established the company in 2012.
14. How many clients do you serve?
We are trusted by over 1000 satisfied clients, including 200+ brands and 320+ photography businesses worldwide.
15. What is Ghost Mannequin (neck joint) service?
Ghost Mannequin is a specialized editing technique that removes the mannequin from apparel photos for a natural, hollow-man look. It starts at $0.99 per image.
16. How much does jewelry retouching cost?
Jewelry retouching starts at $0.39 per image and includes dust removal, shine enhancement, and diamond sparkle.
17. How much does apparel photo editing cost?
Apparel editing starts at $0.49 per image, covering wrinkle removal, shape correction, and ghost mannequin effects.
18. How much does color change/variant service cost?
Color change and product variant creation starts at $0.99 per image.
19. What payment methods do you accept?
We offer flexible payment options with simple invoicing for full transparency.
20. How do I get started?
Simply upload your images for a free trial or contact us for a custom quote. Start here: Free Trial.
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